Hi, Ava - I'm Cratelyn 👋

I can answer FreshCrate policy questions (with sources) and take actions on your account — look up orders, pause or resume your plan, issue refunds, or escalate to a human.

🛈 Demo app — actions (pauses, refunds, escalations) run against sample data. Escalations are simulated: no real human will reply, but you can keep chatting with the assistant.